Qlife Product Questions
Qlife Product Questions
H2 Respire 150 Portable Brown's Gas & Pure Hydrogen Inhalation Machine
Make sure to use 100% distilled water or Pure water that’s purified by an Reverse Osmosis filtration. There are some distilled water sold on the market that aren’t 100% pure. To double check, you may purchase a TDS meter making sure the water you’re using has TDS of 5 ppm of less.
When operating the machine for longer hours, pressures which release the hydrogen gas would slowly pushing the water into the Waste Water Collector. Make sure to open the Waste Water Chamber and dump out the waste water regularly.
It is normal the machine gets hotter when operating for longer hours. Let the machine rest for at least 1 hour to cool down after a continuous 3 hours operation.
When the machine lids up Red & Blue light flashing alternatively, this means either the water you’re using is not 100% pure or distilled water or water has been left in the machine for longer time and became unpured. Make sure to use 100% distilled water or Pure water with no minerals. If you are using the machine regularly, new water should be changed every week.
If you have been using the inhaler on a regular basis, perform a citric clean at least once every half an year to keep the electro chamber cleaned and free from scale. Refer to the user’s manual for details of performing the citric cleaning. After citric cleaning, make sure to use ONLY 100% distilled or pure water to rinse out the water tank few times so citric acids do not stay inside the machine.
How to do Citric Acids Cleaning: Click Here
The clear Nasal Cannula is used when inhaling pure hydrogen gas. It should be replaced every 1 to 2 months if the device is on daily use. The nasal cannula should not be shared with our person for hygiene purpose. Each person should have their own nasal cannula when using with the device.
The Brown’s Gas nasal cannula is useable, meaning it can be cleaned by steaming with hot water, or putting into a steamer to sterilize and use it again. However, after a certain amount of time the cannula will still deteriorate due to that it is made with food grade materials. It is recommend to replace the BG’s nasal cannula at least once every 5~6 months.
The Resin filter’s main function is to reduce water’s hardness level. The H2 Respire 150 requires to use water with high water purity or with very low hardness level in order to generate high purity hydrogen gas. Over time, the electro bath will cause scale buildup during hydrogen generation & will start having sediments and minerals in the water. The Resin filter binds to these minerals & reduces these impurities which helps prolong the life of the device. A new resin filter should be replaced every month or every 100 hours of usage.
Qcup Max Portable Hydrogen Water Bottle Generator
Qcup Max is designed & built with high quality components with premium Electrode to make quality and high concentration of hydrogen water. Qlife ensures the quality of our products with strict quality control on all products. Every product is tested prior shipping out to the customers.
Yes, the Qcup Max also uses Imported PEM electrode technology which release the waste gas to the bottom of the generator. There is a small drain hole located on the bottom of the main base generator for waste gas release.
The Qcup Max is designed to trap high pressure inside the flask, it is normal occasionally to see few water drops coming out from the top lid when hydrogen water is being generated, specially when the H2 cycle almost finished.
Do not generate Hydrogen water (cycle) two times in a row without opening the top lid to prevent damaging the generator.
We recommend to use the Hydrogen Drops to measure the hydrogen concentration. Both the H2Blue or Miz Hydrogen drop would be great option for measuring hydrogen.
We recommend to use full distilled water or Pure water for the Qcup Max, citric acid cleaning should be done at least twice per year when using with Distilled or Pure water. If using with tap water or other mineral water, citric acid cleaning should be done monthly.
How to do Citric Acid cleaning: Click Here
H2 Well Family Sized Hydrogen Water Generator
Hydrogen dissipates into the air quickly by the nature of its characteristic. It is recommended to drink it within an hour of time to get the maximum effect of H2 water. If hydrogen water is left out for more than 2 hours, it is recommend to run hydrogen generation again before drinking.
Yes, you may use any drinking water including RO water, filtered water, Spring water. The H2 Well also the Q-Cup are using high quality proton exchange membranes even with RO water may generate great H2 concentration.
For stability of the device and cooling purpose, all operations will be stopped for 1 minute after completion of each H2 generation cycle. You may operate the device again after 1 minute cooling.
Sanitizer because our device makes acid HOCI it should be used up within a few weeks for best results.
Download the following articles for more information about HOCI water.
https://drive.google.com/file/d/1FEl-yBG5yKSWGhf1vyCJkv3PkwPcqFX-/view?usp=sharing
Regarding a study of HOCI for Killing Avian Bird Flu Virus
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4363024/
Qcup Portable Hydrogen Water Generator Bottle
The hissing sound is coming from the pressure releasing from the lid when making hydrogen water. It is normal for the lid to release some pressure when hydrogen water is generating.
Do not fill water to or over the top indicator line on the bottle body. If water is filled up too much or too near to the lid, water is likely to leak from the lid due to too much pressure created when generating hydrogen water.
The lid is designed to release excessive pressure during hydrogen generation. Bubbles and sound of releasing pressure can be heard when making ionized water.
EDC (Electrode Decalcification Cleaning) is designed to sterilize bottle and de-calcified the electrode plate. You should run EDC once every charge (about every 20 times of uses) to help the bottle and electrode stay cleaned all the time.
When battery is almost out, you will see the LED light flashing in “red” when hydrogen water is generating. Charge Q-cup to full battery before using it again.
The escape valve is use to release chlorine & ozone gas while hydrogen rich water is generating, so you are drinking the purest hydrogen rich water possible.
Q-cup can generate ORP anywhere between -400 to -600 depending on the water quality you are using. Use drinkable mineral water for the best result.
Q-cup can generate up to 1200 ppb (or 1.2 ppm) of molecular hydrogen depending on the water quality you are using. Use drinkable mineral water for the best result.
Do not fill the Q-Cup all the way to the top. There is a water line that is about 2 about 3cm from the top of the Q-Cup. Do not fill over that line.
The Q-Cup was designed to hold some pressure and has a pressure release on the cap to prevent too much pressure when generating hydrogen. If you want to produce more hydrogen you can run the process more than once but make sure to let out some of the pressure by opening the lid first and then closing it again before generating more hydrogen in the water.
The Q-cup works with any drinking water. But the best water to use is with spring water, or filtered water with minerals. Q-cup works the best to generate rich hydrogen when there are minerals in the water. And good minerals are necessary for our body.
The Bottom of the Q-Cup was designed to remove waste water, residual chlorine and ozone. The waste valve is located on the bottom of the Q-Cup and can be turned open.
When you make the hydrogen water, we recommend the following:
1.) If you are going to use a water bottle we recommend not to use too big of a bottle. The Q-Cup was designed for best results for water amounts of 330 ML – 500 ML for best results of hydrogen generation.
*Using bottles that are oversized may cause more water pressure to push down water through the membrane on the bottom. If that happens make sure to drain the water inside but unscrewing the bottom.
2.) Do not do hydrogen generation more than 2 times in a row, and make sure that each time the hydrogen generation is done to unscrew the bottle to release the pressure that is building up inside
Please note: The more you use the Q-Cup the membrane will activate and create better dissolved hydrogen with each use.
When the Q-Cup isn’t producing bubbles anymore it means that the SPE membrane has dried out and needs to be reactivated. To do this you can try the following procedure until the membrane is activated. Once the device is creating bubbles you will see more and more bubbles be created as the membrane is activated more fully.
Membrane Activation Procedure
1.) Make sure the device is fully charged if not you can also plug in the device to run this procedure
2.) Unscrew the waste valve on the bottom of the base unit. When you run this procedure small amounts of wastewater will be produced from the pressure buildup in membrane activation.
3.) Place the base hydrogen generator on the table and unscrew the small lid if it’s on, then add warm water less than 60 degrees Celcius & fill the small chamber with the warm water and screw on the small lid back on to trap in the water.
Caution: Do not use boiling water it will damage the membrane.
4.) Press the power button to generate hydrogen water and wait 6 minutes for the process to complete.
5.) Open the cap and press the power button to see if the hydrogen water generator is generation hydrogen.
6.) If you do not see fine hydrogen bubbles being generated repeat steps 3-5 again. Repeat this process for about 3-5 times.
7.) Once the procedure is complete and you see bubbles being generated, rinse out the small chamber of water, and wipe any wastewater that has been produced. Place the wastewater valve back on and you can start enjoying molecular hydrogen water.
Note: As you use the device more the membrane will become more activated creating better and higher quality hydrogen levels.
Sanitizer because our device makes acid HOCI it should be used up within a few weeks for best results.
Download the following articles for more information about HOCI water.
https://drive.google.com/file/d/1FEl-yBG5yKSWGhf1vyCJkv3PkwPcqFX-/view?usp=sharing
Regarding a study of HOCI for Killing Avian Bird Flu Virus
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4363024/
Qspa Hydrogen Transdermal Bath
It Takes about 3-4 hours to fully charge the Q-Spa. When charging, Q-Spa will flash in green light slowly and when it is fully charged it will display a constant green light.
To turn on the Q-Spa press and hold for 2 seconds or more and make sure it is in the unlocked position. A blue light will shine when the Q-Spa is on. To turn off the Q-Spa press and hold the button for 2 seconds.
Yes, you will need to clean the Q-Spa with Citric acid to reduce any scale build up on the device. Refer to the product manual for more information on how to clean the device
Qmist Molecular Hydrogen Mister
You can use any water with minerals including tap water. Do not use RO (Reverse Osmosis) water with Q-Mist because hydrogen can not be generated with RO water.
It is sometimes slippery when there is water stains left on the on/off button. Try drying the button and try again.
Do not use scented oil into the Q-Mist, it will cause the diffuser nozzle to clog. The Q-Mist was designed to use mineral or tap water which will be ionized to make a dissolved hydrogen water mist.
Vibe 4-in-1 Facial Cleaning System
Charge the device to full battery power before using it for the first time. It takes roughly 2 hours to fully charge the Vibe. Red LED light will lid up when charging, and Blue LED will lid up when it’s fully charged
Absolutely, the Vibe is IP67 waterproof, even the charging port is waterproof. You may wash and rinse it clean directly with water after each use.
Yes, you may give it a few drops of serum or essence on the metal portion of the Vibe after face wash, and adjust vibration levels for better skin absorption.
Shipping & Warranty Questions
Shipping & Warranty Questions
Ordering & Shipping
Every countries customs regulations are different and International orders are subject to duties, customs, and value added taxes which are not reflected in our prices. The recipient will be responsible for paying these charges upon receipt of your order, at full price, including free gifts with purchase, buy one get one free items, and discounted pricing. Check with your local customs office for those charges. Some countries may be assessed an additional handling fee for brokering these payments prior to delivery within that country.
Qlife is not responsible for any customs, duties or import fees (US/GST/VAT) associated with receiving your order. In the event that the customs duties are not paid for and the goods are shipped back, any return shipping fees will be the responsibility of the recipient.
If you have questions or special requests for shipping please do contact us at [email protected]
Orders from the Qlife webshop are shipped out from our warehouse in Pan Chiao, Taiwan.
*Custom duties Notice
International orders are subject to duties, customs, and value added taxes which are not reflected in our prices. The recipient will be responsible for paying these charges upon receipt of your order, at full price, including free gifts with purchase, buy one get one free items, and discounted pricing. Check with your local customs office for those charges. Some countries may be assessed an additional handling fee for brokering these payments prior to delivery within that country.
Qlife is not responsible for any customs, duties or import fees (US/GST/VAT) associated with receiving your order. In the event that the customs duties are not paid for and the goods are shipped back, any return shipping fees will be the responsibility of the recipient.
If you have questions or special requests for shipping please do contact us at [email protected]
Your order will be shipped out within 2-3 business days after receiving your payment. An email confirmation will be sent when your order has been shipped out.
Standard International Parcel shipping (It’s Free now) will take roughly 1 to 2 weeks to arrive to you depending on the country you are in. Some countries may arrive sooner than others.
Express DHL Air Shipping will take roughly 3 to 4 days to arrive to you.
*Custom duties: Qlife is not responsible for any customs, duties or import fees (US/GST/VAT) associated with receiving your order.
Currently we offer free international shipping for special holiday seasons: Standard International Air Parcel Service.
We also offer expedite Air Express shipping service by DHL for an additional $15.95. It will takes roughly 3-5 days to arrive to you depending on the country you are in.
*Custom duties Notice
International orders are subject to duties, customs, and value added taxes which are not reflected in our prices. The recipient will be responsible for paying these charges upon receipt of your order, at full price, including free gifts with purchase, buy one get one free items, and discounted pricing. Check with your local customs office for those charges. Some countries may be assessed an additional handling fee for brokering these payments prior to delivery within that country.
Qlife is not responsible for any customs, duties or import fees (US/GST/VAT) associated with receiving your order. In the event that the customs duties are not paid for and the goods are shipped back, any return shipping fees will be the responsibility of the recipient.
If you have questions or special requests for shipping please do contact us at [email protected]
We ship globally to most counties around the world. If you do not find your country available please “contact us“.
For people who are located in Canada, Philippines, South Africa, Turkey, Slovenia, or Hong Kong, please contact our overseas offices below:
Qlife Hydrogen Solutions Global Locations
North America
Qlife Canada – Vancouver – Website
Europe
Qlife Slovenia – Ljublijana – Website
Qlife Poland – Warszawa – Website
Qlife Turkey – Istanbul – Website
Qlife Hydrogen Asia Offices
Qlife Hong Kong – Aberdeen – Website
Qlife Philipines – Manila – Website
Qlife South Africa – Centurion – Website
Warranty & Return
Qlife offers a one year limited warranty for the Q-mist from the date of purchase from our webshop or authorized Qlife retailers. Warranty does not cover any improper uses, normal wear and tear of the product, and calcium buildup on electrodes.
This device uses super fine micro aperture nozzle to atomize and spray mist. Do not use any oils, facial toners, non water liquids, or salt to avoid blocking the nozzle diffuser
To claim a warranty, please email us at [email protected] with the proof of purchase, product serial number, and any pictures or videos of the defective issue.
If you have any questions please have a look at our warranty policy here.
If you purchased a product from our website (www.Qlifetoday.com) and are not happy with it, you may return it within 30 days from the date of your purchase receipt and must meet the following conditions:
1.) Product(s) must be unused for hygiene purposes.
2.) Product(s) must be in its original packaging using equal or more packaging protection as when the product was received.
3.) Proof of Purchase & all accessories must be included in new condition and with its original wrapping. If any accessories are missing or the packaging is damaged a fee will be deducted from the refund total amount.
4.) If the product has been used, a Restocking Fee ($30 – $45) will be deducted from the refund amount.
Once we receive your item(s) our team will inspect the return items, if qualified we will issue a refund, less than the shipping cost and any taxes. It can take up to 2 weeks to process your return once we receive the items back.
Qlife may attempt to troubleshoot a warranty-related problem prior to issuing an RMA number. Qlife may ask for additional information upon request. Issued RMA numbers remain valid for thirty days from issuance.
Once an RMA number is obtained, the Device must be shipped freight prepaid; together with proof of purchase and all accessories, either its original packaging or packaging affording an equal degree of protection, to the Qlife authorized repair & service address provided.
Failure to return any of the accessories may result in a delay and/or result in a credit to Qlife or an invoice for the missing accessories.
The Customers are responsible for the return shipping cost & custom fees for all RMA/Warranty claims.
For return information, please email us at [email protected] includes proof of purchase and product serial number. Original shipping costs are not refunded and customers are responsible for return shipping costs.
It will take up to 2 weeks to process once we’ve received your return items. We will be notify you by email whether you are qualified for your order refund. The refund will roughly take 30 to 45 days to process back to your original payment method depending on your card company.
Qlife offers a 1 year limited warranty from the date of purchase from our web shop or authorized Qlife retailers. Warranty does not cover any improper uses, normal wear and tear of the product, and calcium buildup on electrode.
To claim a warranty, please email us at [email protected] with the proof of purchase, product serial number, and any pictures or videos of the defective issue.
If you have any questions please have a look at our warranty policy here.
